Advance Exchange replaces scanners the next day with free shipping and boxing materials.
The Fujitsu Advance Exchange Service Program offers whole-unit, next business day replacement for scanner equipment that cannot be repaired through technical support.
If the Technical Assistance Center (TAC) is unable to resolve a problem, a replacement unit is shipped overnight for requests received by 2 p.m. PST, or else on the next business day for requests received later. Advance Exchange service is available in all 50 states.
Ordering multiple scanners or support packages? Or, do you have a specific question about the 3 Year Advance Exchange - Fujitsu ScanSnap iX500 TAA?
You can always reach our HMB Capture team via email at email@example.com, or by phone at 614-392-5198.
Shipping and Billing Details
Shipping: Free Expedited Shipping on orders over $500 in the Continental United States. Expected delivery 3-5 business days. If you need an item sooner please contact us online or call us at 614-392-5198 to make arrangements.
Shipping Service: FedEx or UPS
Ships from: Westerville, Ohio
Ships to: Continental United States plus Alaska & Hawaii
For more information or a price quote on the scanners HMB offers, please contact our product sales team at 614-392-5198 or Contact Us.
- Return shipping is the customer's responsibility.
- No returns on opened boxes
- Returns of unopened boxes are allowed with a 15% restocking fee