Xerox Preventive Maintenance Visits

Xerox Preventive Maintenance Visits

Regular price
Sale price
Unit price
Product OptionPart NumberPrice
1 Preventive Maintenance visit XDM479X-PM/X1 $660.25
3 Preventive Maintenance visits XDM479X-PM/X3 $1,990.25
11 Preventive Maintenance visits XDM479X-PM/X11 $4,745.25

For customers who want to ensure their equipment is always operating at peak performance preventative maintenance service visit(s) are available for purchase (with a roller assembly), for the DocuMate 4790 and 4799. Additional PM visits can be purchased to cater to demanding environments.

PM visits include travel time, scanner check-up, thorough cleaning, and installation of roller assembly. In addition to the standard annual PM visit customers can choose to purchase additional PM plans; 1X, 3X, and 11X visits. To initiate the Preventative Maintenance Service, customers will need to call into Xerox® Scanner Support at 800-648-0410 and request an appointment. PM Service cannot be scheduled automatically

Ordering multiple scanners or support packages? Or, do you have a specific question about the Xerox Preventive Maintenance Visits?

You can always reach our HMB Capture team via email at, or by phone at 614-392-5198.

Shipping and Billing Details

Shipping: Free Expedited Shipping on orders over $500 in the Continental United States. Expected delivery 3-5 business days. If you need an item sooner please contact us online or call us at 614-392-5198 to make arrangements.

Shipping Service: FedEx or UPS

Ships from: Westerville, Ohio

Ships to: Continental United States plus Alaska & Hawaii

For more information or a price quote on the scanners HMB offers, please contact our product sales team at 614-392-5198 or Contact Us.

Return Policy

  • Return shipping is the customer's responsibility.
  • No returns on opened boxes
  • Returns of unopened boxes are allowed with a 15% restocking fee